Each trip applicant must complete and sign this form (please make copies for your own records).  Read the application carefully, complete it in full, and sign on the bottom of the last page where indicated. Upon receipt of the digital booking form, a detailed trip application form will be sent which we ask each of our participants to fill in and sign.  

Payment and Cancellation Policy

Full payment is due 90 days prior to the start of the trip. In the case of a cancellation, please contact us in written form.

Notification of cancellation must be received in writing by Mongolia Quest. At the time, we receive your written cancellation, the following penalties will apply:

• Up to 90 days prior to departure: $250 per person handling fee;
• 89-60 days prior to departure: 20% of the trip cost per person;
• 60-45 days prior to departure: 50% of the trip cost per person;
• 44-30 days prior to departure: 75% of the trip cost, per person;
• 29 days prior to departure, or after the trip starts: no-refund.

Some airfares may be nonrefundable. Once an expedition has departed, there will be no refunds from MQ for any unused portions of the trip. The above policy also applies to all extensions and independent travel arrangements made in conjunction with this program.

LIMITATION OF LIABILITY

I understand and agree that the MQ, a Mongolian tour operator, acts only in the capacity of an agent in making arrangements for the transportation, hotels, and other services included in this tour, and does not assume any responsibility or liability for any injury, damage, illness, death, loss, accident, delay, expense or other irregularity to the Participant due to any act of, or default or negligence or failure to act by any carrier, hotel, restaurant, company or person rendering any of the services included in this tour, or by any of their employees or agents.

This should be understood to include, but is not limited to: any breakdown of machinery or equipment; the issuance of improper visas, health certificates or other required documents; any acts of any governmental authority; any strikes or civil disturbances; sicknesses or quarantines; weather issues and natural disasters; hostilities or acts of war; or any other force majeure.

The MQ also does not assume nor shall it hold any responsibility or be liable for any injury, damage, illness, death, loss, accident, delay, expense, or other irregularity to the Participant due to any routing changes in travel, any changes in the modes of travel, or any risks and dangers associated with travel in general, and specifically with such physical activities that may include, but are not limited to: mountain climbing, horse riding, kayaking, canoeing, rafting, camel trekking, and overland hiking/trekking.

Any additional charges or expenses that may arise from any delay or unexpected extension of this tour, or arising from any of the previously described acts or events, will be the Participant’s responsibility.  The MQ also reserves the right to decline to accept any person as a Participant in the tour, or refuse to retain any Participant in the tour, and shall have the right to remove any Participant during the tour at such Participant’s expense.

Finally, the MQ reserves the right to adjust the itinerary and make changes in the modes of ground and air travel, or changes in the accommodations or hotels or other changes in the tour without prior notice. In addition, any Participant’s contract in using any airline and/or any other public carrier  shall be the sole contract between said carrier and the Participant.

ASSUMPTION OF RISKS OF TRAVEL AND RELEASE FROM LIABILITY

I further understand that I am undertaking travel to lesser developed countries, and in addition to the rewards associated with such travel there are certain inherent problems that I may encounter which are due to circumstances and situations associated with such travel.  I understand that the problems that I may encounter could be more frequent than problems inherent to travel in more developed countries.

With this understanding, I assume and release MQ from any and all liability for any injury, damage, death, loss, accident, delay, expenses or other irregularities arising from any of the unexpected events, risks, dangers, and other situations listed above.  Please note that the MQ will attempt in good faith, and subject to sound business judgment, make all reasonable efforts and necessary changes, to the extent possible, in the travel itinerary, so as to adapt to any of these possible circumstances, while yet complying to an extent reasonably possible to the published itinerary.

Once again, by signing this agreement, I assume and release the MQ from any responsibility or liability for any injury, damage, illness, death, loss, accident, delay, expense or other irregularity to the Participant due to any act of or default or negligence or failure to act by any carrier, hotel, restaurant, company or person rendering any of the services included in this tour—or by any of their employees or agents.  I recognize that these consequences may arise due to factors that include, but are not limited to: any breakdown of machinery or equipment; the issuance of improper visas, health certificates or other required documents; any acts of any governmental authority; any strikes or civil disturbances; sicknesses or quarantines; weather issues and natural disasters; hostilities or acts of war; or any other acts beyond the control of these agents.

I understand that all rates for transportation, hotels and other services are based on tariffs and exchange rates in effect at the time of the printing of the price list for said tour, and are subject to increase without prior notification in the event of changes therein.  I further understand that all trip applications are subject to acceptance by MQ.

Because there are certain risks and dangers associated specifically with the physical activities inherent to adventure travel—including (but not limited to) mountain climbing, horse riding, kayaking/canoeing/rafting, camel trekking and hiking/trekking—at points where you might choose to engage in these activities you will be required to sign an additional release of liability before undertaking said activity. MQ is not responsible for lost or damaged personal property or for any injuries you may sustain on this trip, or during any activities in which you choose to engage.

(Note: If you have any questions about this or related liability issues, please call us concerning the risks involved with the activities on this particular trip.)

Given the unpredictability of traveling in lesser-developed countries, all itineraries and arrangements are subject to change without prior notice. However, the MQ will attempt to provide advanced notice of any changes to itinerary or services to the extent possible. MQ reserves the right to adjust itineraries as deemed necessary, or to postpone or substitute itineraries or services, if travel conditions may jeopardize the health and/or safety of the travelers, or prevent the itinerary from operating as scheduled.  Any additional charges incurred arising from the postponement, delay or extension of a trip or adjustment to the itinerary due to weather, equipment failure, flight schedule changes, illness, or other causes beyond our control will be the traveler’s responsibility.