Mongolia Quest Privacy Policy

Effective Date: December 30, 2024

At Mongolia Quest, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you book a tour with us or interact with our website.

1. Information We Collect

1.1. Personal Information: When you book a tour with Mongolia Quest, we collect personal information such as your name, contact details, date of birth, passport information, and any special requests or medical conditions necessary for the tour.

1.2. Payment Information: We collect payment details, such as credit card information, when you make a booking.

1.3. Website Data: We may collect non-personal information through cookies and analytics tools, such as IP addresses and browsing activity, to improve our website’s functionality and your user experience.

2. How We Use Your Information

2.1. Booking and Communication: Your personal information is used to process your booking, confirm tour details, and communicate with you about your upcoming journey.

2.2. Marketing: With your consent, we may send you marketing materials, including newsletters, promotions, and updates about new tours. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

2.3. Improvement of Services: We use website data and feedback to improve our services and enhance your experience with Mongolia Quest.

3. Sharing Your Information

3.1. Third-Party Service Providers: We may share your information with third-party providers involved in your tour, such as accommodation or transport companies, only as necessary to fulfill your booking.

3.2. Legal Compliance: We may disclose your information if required to do so by law or to comply with legal processes.

4. Data Security

4.1. Protection Measures: We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no system can guarantee 100% security, and we cannot ensure the absolute security of your information.

4.2. Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Your Rights

5.1. Access and Update: You have the right to access, update, or delete your personal information at any time. To request this, please contact us by emailing [email protected] We will respond to your request as promptly as possible and in accordance with applicable laws.

5.2. Opting Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

6. International Transfers

As Mongolia Quest operates globally, your information may be transferred and stored outside of your home country, including in Mongolia. By using our services, you consent to this transfer.

7. Changes to this Privacy Policy

Mongolia Quest reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will take effect once posted.

8. Contact Us

If you have any questions or concerns about our Terms and Conditions or Privacy Policy, please contact us at:

Mongolia Quest

Dalai Tower, Suite 1205, UNESCO Street-31, Sukhbaatar District, 1st khoroo, Ulaanbaatar-14231, Mongolia
Phone: (+976) 7000 9747

Email: [email protected]